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Helping your chapter stand out from the rest

At FraterniTees, you want the best - that's why we create unique custom designs on quality garments to provide your chapter

with superior apparel. 

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Contact Us

 

If we don't answer all your questions in our FAQs, use this form to get in touch with us. If you're looking for a quote instead, fill out our quote request form here.

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FAQs
  • How does your pricing work?
    Our pricing is based on: Brand/style of shirt Total number of shirts on the order Number of colors per print location If your chapter has a specific budget in mind, let us know and we can work with you on it!
  • Do you work with organizations that are not fraternities?
    Though we primarily work with fraternities, we work with all kinds of clubs, businesses, and other organizations all over the country!
  • Does FraterniTees make anything other than shirts?
    We offer a variety of products like polos, hoodies, crewnecks, banners, and hats! Message us if you're looking for something specific.
  • Order Policies
    Design Policies You are responsible for approving all artwork, apparel, and sizing before placing an order. If we produce apparel that matches the artwork and style you approved, we are not responsible for any dissatisfaction. Colors may vary on computer or phone screens. We are not responsible for variation in color appearance from screens to printed designs. The availability of certain colors and styles varies. We will always do our best to get the exact color and style of apparel you want, but unfortunately we have no control over items that are out of stock. If we can't get the exact color or style you want, we'll find the best alternative! Shipping Policies We are not responsible for anything that happens after your custom apparel leaves our shop. Shipping delays or damage from UPS or USPS are out of our control. However, if your apparel arrives damaged from shipping or significantly later than anticipated, please let us know. You are responsible for ensuring your shipping address is correct and includes apartment or unit numbers if necessary. If your order (excluding bulk orders) is returned to us by USPS due to any issues with your address, we will reach out to you for an updated shipping address, and you will be responsible for the cost of re-shipping your order. We encourage you to double check all sizes and quantities as soon as you receive your package and before handing out apparel. If you do find that you are missing items, please reach out within 48 hours of receiving your apparel and we will work with you to correct the issue. After your apparel has been handed out, we are not responsible for any missing items. Our team can only guarantee your delivery date if you pay on or before the date your sales rep specifies. If you pay after the date provided by your sales rep, we can no longer guarantee the same delivery date. There are rush shipping options available for an additional fee. Returns and Exchanges We cannot process refunds for custom orders. If you feel that something went wrong with your order, please let our team know! We will work with you to find the best solution. We cannot guarantee exchanges. We don't maintain stock of our designs, but occasionally we have extras that we're happy to use to resolve any issues with sizing when possible.
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